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Switch Gold Plated Springs Replacement Service

$10.90
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Care information

We provide a one-year warranty service. After-sales emails are typically responded to within 2 business days. support@yunzii.com

Delivery and Shipping

Orders ship within 2 business days. Free global standard shipping: 6-15 business days. If you need faster shipping, please choose expedited shipping for faster delivery. Times may vary due to customs. Visit Discord for details. Shipping Policy

How much does shipping cost?

We have two shipping methods - Standard Shipping and Express Shipping.

Standard Shipping is free for most countries/areas. When your order is over $45, then we can ship you with free standard shipping. 

Express Shipping via Yunexpress Expedited, FedEx, UPS, DHL, etc.  Expedited is 25 USD. 

Shipping fees exclude import taxes or processing fees applicable to your country. YUNZII is not responsible for any form of such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for the returned parcel. For parcels that have been destroyed instead of being returned to us, no refund will be processed.

Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, YUNZII will not be responsible for additional administrative or handling fees charged by your local courier company or customs.

For certain remote areas, there may be additional charges via Standard Shipping or Express Shipping. We will contact you if there is a need to.

Please contact us before placing an order, should you have any queries regarding shipping.

How long does it take to receive the order after it is placed?

For in-stock products, your order is expected to be shipped within 3 working days. Customized items take a longer time (do check in with our staff for more information). On normal non-sale days, once your parcel is shipped:

  • For Standard Shipping, it takes about 2-3 weeks for items to be delivered after it is shipped. For some countries, it might take up to 2-3 months, depending on your country and its custom procedure. The duration of transit is beyond our control. YUNZII does not arrange refunds for such cases. Please consider an upgrade to the Express Shipping method or keep the waiting time in mind.
  • For Express Shipping, it takes about 3-7 days for items to be delivered after it is shipped.

Note:

Shipping methods and periods might be affected and changed due to festive seasons, pandemic circumstances, or other unforeseen circumstances.

What happens if the parcel has been shipped but not delivered?

First, kindly contact your local courier using the local tracking number.

  • For orders below 45 USD, you may either opt for a one-time reshipment of the parcel OR a full refund.
  • 
For orders above 45 USD, we only process a 50% refund of your order.

Should there be any concern about Standard Shipping, you are encouraged to opt for Express Shipping instead.

Customers are to bear the consequences and fees incurred if the parcel is undelivered due to any of the following situations:

  • Wrong/insufficient address or phone number provided by the recipient
  • The recipient is unreachable when the courier company tries to contact
  • Refusal to sign for the package by the recipient
  • Lost or damaged parcel because recipient opted for “no-signature delivery”
  • Refusal to pay for the local tax/processing fee by the recipient
  • Refusal to provide supporting documents for customs clearance by the recipient

Who does pay for the import tax/customs fees?

Customers have to bear any form of custom/import/processing fees that are applicable to their parcel.

If the customs fees and the delivery of the parcel are rejected by the recipient, the shipping cost still needs to be paid. YUNZII only arranges the refund of the order amount after deducting the shipping cost incurred.

How do I get help with my order?

For faulty/missing items, please email support@yunzii.com to claim the warranty. In your email, please choose an appropriate Subject Title, kindly include your Order Number, and state your issue clearly. Please also attach photographs/videos as “proof”, if any. Our team aims to review your email within 3 working days.

Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. As our Support Team might not be available during non-working days and weekends, please place your order wisely. Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@yunzii.com) or website chat. We will help you with the changes if that can be done.

For other queries, the fastest way to contact us is via our website or Discord

Do I get tracking details for my order?

After placing an order, you will receive the order confirmation email. After your order is shipped, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.

What shipping companies do you use?

We collaborate with 4PX, UBI, SF Express, Yun Express, BTY, FedEx, UPS, and DHL Express.

Payment & Security

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Spend $45 or more to enjoy free shipping to most destinations worldwide.

Q: What is gold plated springs replacement service:

Gold-plated springs in a mechanical keyboard serve the same basic purpose as other springs in the keyboard - to provide a certain level of resistance, or tactile feedback, when a key is pressed. The key actuation point is the point at which a keypress is registered. The amount of force needed to reach the actuation point, and the amount of force needed to bottom out the key (press it all the way down) can be influenced by the springs in the keyboard.

Q: Why we need to change the switches with gold plate plated springs?

The key difference between gold-plated springs and other types of springs is the material used. Gold is a very conductive material, so it helps to ensure that signals are transmitted without interference or signal loss. This can result in a more stable and reliable typing experience, particularly when the keyboard is used for extended periods of time. However, the actual benefits of using gold-plated springs over other materials can vary depending on the specific keyboard and how it is designed.

In some cases, gold-plated springs are also seen as a premium upgrade. Some users may choose to replace their springs with gold-plated springs simply because they like the look.

Q: Shipping time?
A: All the custom service need to wait 1-2 weeks before shipping. We will send you email  when we shipped.


NOTE:
1. This product is only applicable to those who have also purchased the Switch Lube Service.
2. Box switches don't support replacing the springs.
3. This Spring Replacement Service does not include Switch Lube Service.


We can not build the keyboard without the switches! If you do not choose or add the switches or pre-built keyboard in the cart, we will ship the kit/keyboard without assemble/lube directly. If you have any specific requirements, please send us email support@yunzii.com. We will reply you in 48 hours. You can also contact us in our Discord Group.


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Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).
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Q: What is gold plated springs replacement service:

Gold-plated springs in a mechanical keyboard serve the same basic purpose as other springs in the keyboard - to provide a certain level of resistance, or tactile feedback, when a key is pressed. The key actuation point is the point at which a keypress is registered. The amount of force needed to reach the actuation point, and the amount of force needed to bottom out the key (press it all the way down) can be influenced by the springs in the keyboard.

Q: Why we need to change the switches with gold plate plated springs?

The key difference between gold-plated springs and other types of springs is the material used. Gold is a very conductive material, so it helps to ensure that signals are transmitted without interference or signal loss. This can result in a more stable and reliable typing experience, particularly when the keyboard is used for extended periods of time. However, the actual benefits of using gold-plated springs over other materials can vary depending on the specific keyboard and how it is designed.

In some cases, gold-plated springs are also seen as a premium upgrade. Some users may choose to replace their springs with gold-plated springs simply because they like the look.

Q: Shipping time?
A: All the custom service need to wait 1-2 weeks before shipping. We will send you email  when we shipped.


NOTE:
1. This product is only applicable to those who have also purchased the Switch Lube Service.
2. Box switches don't support replacing the springs.
3. This Spring Replacement Service does not include Switch Lube Service.


We can not build the keyboard without the switches! If you do not choose or add the switches or pre-built keyboard in the cart, we will ship the kit/keyboard without assemble/lube directly. If you have any specific requirements, please send us email support@yunzii.com. We will reply you in 48 hours. You can also contact us in our Discord Group.